Two distinct services are offered, though the clients will find that the greatest benefit can be achieved by combining the two.
Leasing allows our clients to lease a variety of top-quality hardware and related software over a period of time. Under our Leasing Program, we offer equipment from all major vendors.
The main benefits of our Leasing Program are reduction in capital investment (a major factor, considering the current economic climate), and the reduction of funds tied up in ‘assets’ that are depreciating extremely quick due to fast pace of technological change. Our clients are finding that it saves them money to lease, and benefit from the equipment immediately rather than to wait to have the funds available, purchase the equipment, and then see it depreciate to almost nothing in six months.
Outsourcing provides a simple and cost-effective means for companies and organisations to obtain high-quality, in-house support. Unlike manpower contracts, where an outside contractor is hired to provide a specific number of skilled employees,
Outsourcing centers around the concept of Service Level Agreements. SLAs specify the level and quality of the support services that client wishes to have. It is then CDN’s responsibility to provide adequate resources to meet those levels. SLAs define key metrics such as Response Time, Percentage of Successful Problem Resolution in a given period of time and so on.
When combined with Leasing, Outsourcing provides our clients with means whereby, against a fixed monthly (or quarterly) payment, they can receive the latest hardware and software, packaged with full-time, on-site, quality, professional support without having to invest in depreciating assets, make large capital investments into depreciating assets or hire a permanent, costly expert manpower to solve occasional problems. |